Terms of service

Overview

By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. These terms apply to all visitors, customers, and users of the site.

Products and Custom Orders

All garments are made-to-measure and customised according to the customer’s selected size, style, and preferences. Due to the bespoke nature of our products, minor variations in measurements, fabric shade, or finishing may occur.

Colours & Product Images

We strive to display product colours accurately. However, colours shown in images may vary slightly due to lighting, photography, and screen resolution differences.

Pricing

All prices are listed in the applicable currency and may change without prior notice. We reserve the right to modify or discontinue products at any time.

Order Confirmation

Once an order is placed, you will receive a confirmation. We reserve the right to refuse or cancel any order if necessary, including cases of pricing errors or availability issues.

Production & Delivery Time

All items are made to order. Production typically takes 15–21 working days unless stated otherwise. Delivery times may vary depending on location and courier services.

Returns & Exchanges

Due to the customised nature of our garments, we do not accept returns or exchanges unless the item is faulty or incorrect. Customers are responsible for providing accurate measurements.

Alterations

Minor alterations may be offered at our discretion. Customers may be responsible for local alteration costs where applicable.

Shipping

Shipping costs and estimated delivery times are calculated at checkout. We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

Liability

We shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting.

Contact Information

For any questions regarding these Terms of Service, please contact us through our website or customer support channels.